The Lucky Charm (TLC) is one of the first newsagency franchises in Australia, specialising in stationery, greeting cards, gifts, magazines and lottery products.
Established in 2001, TLC has grown from a small one-off business, to a successful franchise. Having firsthand experience in understanding the pressures and requirements needed to run a successful business.
The people at TLC make it a success, especially our founders Mike and Helen Kentros who, after more than 28 years still love and enjoy the newsagency industry.
TLC is in the market to deliver service, convenience and we pride ourselves on our excellent record in the franchising industry. We are about building a business based on delivering quality products and service to our customers.
In an ever changing retail environment, we continue to give our customers more reasons to shop with us.
TLC Rewards program launched in 2011 and was created to reward our loyal customers. It is the first and only loyalty program in our industry offering one platform that can be used throughout all stores. A major prize to the value of $10,000 is given away every four to five months as well as ongoing specials and promotions.
We credit our success to hard work, determination and the ability to always think of the customer first.