Once in the system it becomes very clear very quickly they are in business for themselves but not by themselves. To ensure our franchisees success, once in the business, the support continues.
- Bi-Monthly Meetings with the support team and other franchisees offers updates from around the system.
- All franchisees are supplied with The Lucky Charm Operations and Employee Manuals to assist with the day – to day operation of their business.
- Franchisees receive regular store visits from The Lucky Charm field support team to discuss important issues on how to grow their business.
- Store staff are also invited to regular training workshops to assist in the communication of new products, the use of improved software, and a higher level of sales and service standards.
- In addition suppliers provide The Lucky Charm stores with a very competitive pricing edge on our opposition, and in return we build greater loyalty with our major suppliers.
