Shipping

Shipping costs

Shipping costs vary based on proximity to your store's location:

  • $9.95 - within a 25km radius of store
  • $12.95 - within a 50km radius of store
  • $14.95 - 51km+ radius of store 

We want to make your online shopping experience as quick and easy as possible. With this in mind we have two delivery options; Click and Collect from a preferred TLC store or get it delivered to a nominated postal address.

Please consult your order confirmation email for the delivery of your order. Most orders placed through our site will be available for collection/delivery usually within 48 working hours of receiving your order. However, some items or quantities require us to place extra orders with our suppliers. In the event an item ordered is not in stock, you will be contacted via email or phone to advise you of the estimated delivery time/collection. 

Delivery


Delivery can take between 3 – 10 business days from date of dispatch. If a delivery fee applies, it will be displayed on the checkout page prior to you submitting your order and on your invoice. Regional and country delivery may incur an additional charge. Please note severe weather conditions may also impact the duration of the delivery. 

 

Click and Collect


Place a Click and Collect order online and choose your preferred store for collection. You will be notified via email or phone once your order has been collated and ready to be picked up. When collecting your order from the store, please bring a copy of your invoice, order confirmation as proof of purchase. Your order can only be collected from the selected store.
 
The Lucky Charm Pty Ltd will not be liable for any loss or damage, whether direct, indirect or consequential arising out of the misdelivery, delayed delivery, failure to deliver or damages that may occur during delivery.
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